Showing 41-60 out of 92 articles sorted by relevance (switch to date)

  1. "The front of this card is blank"

    Card Appearance (8) Article updated on 01 Mar, 2020 02:36 AM

    Anki displays cards by combining the fields you've entered with a template that says which fields should appear on the front and back of your cards. If you receive a message that a card has a blank front, it means either none of the fields included on your front template have any text in them, or you have fields that have text, but none are included on the front template. You can fix this problem by editing the card on the computer version, clicking on Cards, and checking to make sure at least one field with some text on it is included on the front template. You can add extra fields with the Add Field button.

  2. How can I work with someone else to create a deck?

    Collection Management (13) Article updated on 01 Nov, 2016 05:38 AM

    Anki's collaboration support is limited at the moment, but it is

  3. Card template has a problem

    Problems (52) Article updated on 08 Feb, 2020 04:09 AM

    Anki has recently become stricter about reporting mistakes in card templates. In the past, it would silently ignore some problems, but display templates in unexpected ways. This change has been made to make mistakes easier to notice.

  4. AnkiWeb account removal

    Anki Ecosystem (34) Article updated on 01 Oct, 2019 10:28 PM

    As AnkiWeb is a free service, we need to periodically delete unused account data in order to keep costs down. As mentioned in our terms of service, your data may be deleted if you have not accessed your account or synced in the last 6 months.

  5. Media files may take time to sync

    Problems (52) Article updated on 29 Jun, 2020 07:54 AM

    Recent Anki and AnkiMobile versions synchronize sounds and images in the background, allowing you to continue using the app while they are transferred. Until the media files have been transferred, audio may fail to play, and images may fail to appear if those files are not available yet.

  6. We do not make robots

    Anki Ecosystem (34) Article updated on 15 Oct, 2023 05:21 AM

    This is the support site for a flashcard program called Anki. If you are having problems with a robot you bought from a company called Anki, please go to https://www.digitaldreamlabs.com/

  7. Can I disable the scheduling algorithm?

    Anki Ecosystem (34) Article updated on 27 Feb, 2018 03:16 AM

    Please see Anki's not showing me all my cards!

  8. How can I donate?

    Anki Ecosystem (34) Article updated on 12 Mar, 2018 06:03 AM

    As Anki is run as a business, it is difficult to accept donations. Instead, we make available AnkiMobile to raise funds for development. You can purchase AnkiMobile on your Apple mobile device, and the proceeds from it go towards supporting Anki's development.

  9. Changing the interface language

    Interface (2) Article updated on 22 Dec, 2018 03:20 AM

    By default, Anki displays interface text such as menus and dialog boxes in the language you selected when you ran Anki for the first time. If you selected wrong or want to use multiple languages, you can change the language in Anki's preferences screen (ctrl+p on Windows/Linux, cmd+, on OS X). After selecting a new language, restart Anki for the new language to take effect.

  10. Windows Phone & Windows RT

    Anki Ecosystem (34) Article updated on 17 Nov, 2014 07:49 PM

    At the moment there is no Anki client for Windows Phone or

  11. Media is not being uploaded to AnkiWeb

    Problems (52) Article updated on 04 Apr, 2013 11:04 PM

    First, please try adding another media file to one of your

  12. Printing cards in your collection

    Collection Management (13) Article updated on 17 Jun, 2014 03:06 PM

    Some people like to print the cards in their collection so that

  13. Text and images are blurry on Windows

    Anki Ecosystem (34) Article updated on 01 Jun, 2019 06:25 AM

    The later Anki 2.0 releases increase the size of the text and images to make them easier to see on high resolution displays, but it means that everything is a little less sharp. If you preferred the old behaviour where things were smaller but sharper, you can return to this old behaviour by following the steps on the following link:

  14. Automatically switching language when adding

    Problems (52) Article updated on 07 Mar, 2013 10:27 AM

    Anki 1 had a feature (only on Windows machines) where each field

  15. Arch Linux has packaged an alpha build that could cause data loss

    Anki Ecosystem (34) Article updated on 11 Mar, 2017 12:21 PM

    It appears that an alpha build of Anki has been included in the Arch package manager. The alpha builds are not ready for regular use yet, and bugs could cause data loss, so it should not have been packaged. If you are an Arch user, please uninstall the alpha and report the issue to the package maintainer.

  16. Retrieving AnkiMobile crash logs

    Problems (52) Article updated on 12 Oct, 2017 01:08 AM

    Crash logs help us identify what's going wrong when AnkiMobile crashes. To share your crash logs, please:

  17. AnkiMobile beta testing

    Anki Ecosystem (34) Article updated on 30 Jul, 2019 10:32 PM

    Any existing AnkiMobile user that syncs with AnkiWeb is welcome to become a beta tester - please just post a private ticket on this support site requesting an invite. If you sync AnkiMobile with a different AnkiWeb ID, please include your AnkiWeb ID in the message as well.

  18. Screenshots large and blurry on retina displays

    Problems (52) Article updated on 28 Jan, 2020 09:11 AM

    If you edit a card, click on Cards, and then place the following at the very bottom of the styling section, it will shrink screenshots down to the correct size:

  19. New cards with a due number >= 1,000,000

    Problems (52) Article updated on 27 May, 2019 02:17 AM

    The "check database" function may report a message like:

  20. Errors when recording

    Problems (52) Article updated on 03 Sep, 2019 01:43 AM

    If you have problems recording audio in Anki, please make sure: