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AnkiMobile (iPhone/iPad) Support

Knowledge Base

Guides and answers to common questions.

Try a few keywords (formatting, account, email) or a question.

  • Card Appearance

    • Flipping/reversing cards
    • Changing what's shown on the front or back of cards
    • Changing colors/fonts/alignment/etc
    • Typing in the answer
    • Text to speech support

    View all 8 articles in Card Appearance

  • Interface

    • Changing the interface language
    • Changing the font

    View all 2 articles in Interface

  • Anki Ecosystem

    • Windows Phone & Windows RT
    • Accessing introductory videos without using YouTube
    • Can I run my own AnkiWeb?
    • Are there limits on file sizes on AnkiWeb?
    • Can I use Anki in a company or school?

    View all 34 articles in Anki Ecosystem

  • Problems

    • Anki says my clock is wrong
    • Anki's not showing me all my cards!
    • Errors when downloading shared decks/plugins or syncing
    • Automatically switching language when adding
    • Cards are being placed in the "Default" deck

    View all 52 articles in Problems

  • Collection Management

    • Hiding Decks
    • Resetting progress in a deck
    • Removing duplicate note types
    • Unused tags remain in browser list
    • Making subdecks top-level decks again

    View all 13 articles in Collection Management

Recent articles

  • We do not make robots
  • AnkiApp is not part of the Anki ecosystem
  • Restoring an Automatic Backup (Recovering from Data Loss)
  • Anki 2.0 add-ons
  • Changing what's shown on the front or back of cards

Recent Articles

  • We do not make robots
  • AnkiApp is not part of the Anki ecosystem
  • Restoring an Automatic Backup (Recovering from Data Loss)
  • Anki 2.0 add-ons
  • Changing what's shown on the front or back of cards

 

  • Changing colors/fonts/alignment/etc
  • "DatabaseError: database disk image is malformed" when syncing
  • The Anki 2.1 scheduler
  • Support has moved to forums.ankiweb.net
  • "Error establishing a secure connection." when syncing

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