Please make sure you have the latest version of Anki installed, as the most likely issue is you have an old version installed.

When you have problems, please try the following.

If you're on OSX 10.5 or 10.6, you need to upgrade to Anki

Your media database may be corrupted if you receive the following error message with "media" mentioned on the second last line:

Recent Anki versions prevent related cards from appearing in the

AnkiUniversal is by a separate group of developers and is not fully compatible with the rest of the Anki ecosystem - it does not support things like syncing of media, creating LaTeX images, and so on.

The latest version of macOS introduced a feature that stores

Anki 2.1.22+ and AnkiMobile 2.0.57+ contain an optional change to the way Anki calculates the elapsed number of days. This change addresses some corner cases where timezone changes (including daylight savings) could cause Anki to move back or forward a day, and addresses cards being unburied / daily counts being reset for some users when syncing with AnkiWeb.

You may receive an error message while reviewing, that looks

If you've accidentally deleted notes by bumping the delete

Anki

Please take a look at the introductory

To fix this problem, you need to check the collection with the

If you are no longer using Anki, have accidentally created an

If you receive a message like this:

The Night Mode add-on for the computer version of Anki has a bug that can cause your card text to be set to white. The text appears correctly when using the add-on because the background is black, but when you go to view the text on another device, the text disappears because it is the same colour as the background.

AnkiMobile is not a standalone app - it is intended to be used in conjunction with the online synchronization service and open source computer version that I've made available for free for the last 10 years. Working on these three platforms is a full time job, and AnkiMobile is my way of putting food on the table and supporting future development.

When using cloze deletion cards, it's fairly common to end up

If you created your deck by importing from a text file, or you

Buried siblings