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Anki Support

Support for the computer version of Anki, AnkiWeb, and AnkiMobile.

You can search our knowledge base articles, browse public discussions, or create a new discussion if you’re having trouble.

If you take the time to create an account, you’ll be able to post private discussions (that only yourself and our support team can see) and track your existing discussions. However, if you don’t want to create an account, you can still create a public discussion in our discussion area.

Support Staff

Our team is here to help

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Knowledge Base ?

Recent Discussions

29 Jan, 2020 10:48 AM No versions of Anki 2.1 will open (With screenshot)
29 Jan, 2020 10:40 AM No versions of Anki 2.1 will open
29 Jan, 2020 10:09 AM WHere and How To Update Anki
29 Jan, 2020 10:05 AM Number of Cards
29 Jan, 2020 09:34 AM Feature Request: includable HTML content

Recent Articles

Screenshots large and blurry on retina displays
"The front of this card is blank"
Timezone handling changes
The Anki 2.1 scheduler
Anki 2.0 add-ons