Cards/Decks get deleted automatically, no actions, just open app and all went away

Long Ly's Avatar

Long Ly

04 Apr, 2019 01:13 PM

hi Team,

We had an issue with Android app, could you please support us? I did not see Android option in Category box.

Don't know where should I ask so trying to put question here, I hope we can take a look on this.

I guess maybe the Android device is updated automatically from Google Play and cards get deleted.

Any solution we can get back those cards?

Thank you team so much.
Long Ly

  1. 1 Posted by Long Ly on 04 Apr, 2019 01:15 PM

    Long Ly's Avatar

    Could anyone help to move this ticket to Android category? Thank you so much.

  2. Support Staff 2 Posted by Damien Elmes on 05 Apr, 2019 06:53 AM

    Damien Elmes's Avatar

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