12 Feb, 2020 02:40 AM

I downloaded 2 decks to my desktop, but I couldn't execute them. What do I do?

  1. Support Staff 1 Posted by Damien Elmes on 12 Feb, 2020 08:38 AM

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    Please explain the problem in more detail, including the steps you are taking.

  2. 2 Posted by iamandrepimenta on 12 Feb, 2020 10:59 AM

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    According the file attached, you can see that my files were pasted without an icon, so I can't open them. How can I transfer them to Anki Web?

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  3. Support Staff 3 Posted by Damien Elmes on 12 Feb, 2020 09:08 PM

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    Please try open Anki, then use the File>Import option to open the files.

  4. 4 Posted by iamandrepimenta on 14 Feb, 2020 03:32 PM

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    I've been solved the question. Thank you!

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