Erro: Auto scroll down when typing

yinghua jiang's Avatar

yinghua jiang

19 Nov, 2019 08:10 PM

This comment was split from the discussion: Erro: Auto scroll down when typing

Hi, I just updated my Anki (version 2.0.54), but this problem still exists.

  1. Support Staff 1 Posted by Damien Elmes on 19 Nov, 2019 08:12 PM

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    Did you check the version is 2.0.54 in the about screen? If so, that sounds like your issue is different to the original reporter's one. Could you make a video that demonstrates the problem like they did?

  2. 2 Posted by yinghua jiang on 20 Nov, 2019 03:42 AM

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    Hi Damien,

    Yes it’s 2.0.54 version for sure.
    When I am rapidly typing something, the field will move upward until the
    line I am typing became the first line. It moves more slowly than the
    previous version, but is still moving.

  3. Support Staff 3 Posted by Damien Elmes on 20 Nov, 2019 07:38 PM

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    Are you using an external keyboard? Would you mind recording a video so I can try to reproduce what you're doing?

  4. 4 Posted by yinghua jiang on 20 Nov, 2019 08:23 PM

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    Hi Damien,

    Sorry I just don’t know how to record a video. No I am not using an
    external keyboard.
    Let me try to explain this:
    Select one line in the middle of the “back” section of the card. Then
    typing the “space” bottom rapidly, I believe you will see the line you are
    typing will move upward and reach the first line as long as you keeping
    typing space. I want to have this line not moving when I am rapidly typing
    something.

    Thanks,
    Yinghua

  5. Support Staff 5 Posted by Damien Elmes on 20 Nov, 2019 08:27 PM

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    I'm not seeing any movement when pressing space here. Are you using the normal editor, or the legacy one enabled in preferences>general? For recording a video, please see https://support.apple.com/en-us/HT207935

  6. 6 Posted by yinghua jiang on 20 Nov, 2019 08:45 PM

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    I will do the recording later today. You have to type it very fast. I do
    not know if I am using the normal editor or legacy. How to check it?

    Thanks!

  7. 7 Posted by yinghua jiang on 21 Nov, 2019 05:11 AM

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    Hi Damien,

    Attached please see the screen recording. When I type, it moved up.

    Thanks for your helpSwipe ➞

  8. Support Staff 8 Posted by Damien Elmes on 21 Nov, 2019 09:46 PM

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    Thanks Yinghua. I suspect it may be related to the way your keyboard is displayed. If you switch the keyboard to the standard non-floating kind that covers all of the bottom of the screen, does that resolve the issue for now?

  9. 9 Posted by yinghua jiang on 21 Nov, 2019 11:23 PM

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    Thanks for answering. I would like to know if there is a way to keep the
    screen fixed while using the floating keyboard? Thanks! Cause floating
    keyboard helps me to see more info while I am typing.

  10. Support Staff 10 Posted by Damien Elmes on 22 Nov, 2019 08:05 PM

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    If it is a problem with the floating keyboard, then I will see if that can be fixed in a future release. Does changing the keyboard fix the problem for you for now?

  11. 11 Posted by yinghua jiang on 22 Nov, 2019 08:15 PM

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    Hi Damien,

    Yes it does help! Thanks so much for your help.
    Yinghua

  12. 12 Posted by yinghua jiang on 22 Nov, 2019 08:16 PM

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    Please also try to fix this on floating keyboard model.
    Thank you so much!

  13. Support Staff 13 Posted by Damien Elmes on 22 Nov, 2019 08:30 PM

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    Yes, I've added it to the todo list to look into.

  14. 14 Posted by yinghua jiang on 22 Nov, 2019 08:39 PM

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    Thank you!

  15. Support Staff 15 Posted by Damien Elmes on 30 Dec, 2019 03:53 AM

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    The next beta will include a fix for this. Would you like to give it a try?

    AnkiMobile beta testing

  16. 16 Posted by yinghua jiang on 14 Jan, 2020 08:42 PM

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    Hi Damien,

    Sorry for my late reply. Yes, I would like to give it a try.
    Also, I want to ask if I add content A at 13:00 PM using my laptop; then
    add content B at 16:00 PM using my iPad. Later, I use synchronize on both
    devices. So the final version will have both content A and B or only the
    later added B?

    Thanks,
    Yinghua

    Damien Elmes <[email blocked]> 于2019年12月29日周日 下午9:53写道:

  17. Support Staff 17 Posted by Damien Elmes on 14 Jan, 2020 10:35 PM

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    Hi Yinghua,

    This fix was in the 2.0.55 stable release, but if you'd like to try newer betas for other reasons, please let me know.

    The cards you add on the two devices will be merged in that case, but Anki is not capable of merging the count of the number of cards you've reviewed per day, so if you review on two devices, it may show you more or less cards than normal. For that reason, it's a good idea to always sync when you move between devices.

  18. 18 Posted by yinghua jiang on 29 Apr, 2020 05:29 PM

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    Hi Damien,

    I found that I cannot copy and paste inside my Anki cards. It only allows
    me to do that shortly after I initiate the app, and then I cannot do that
    at all.

    Thanks
    Yinghua

    Damien Elmes <[email blocked]> 于2020年1月14日周二 下午4:35写道:

  19. Support Staff 19 Posted by Damien Elmes on 30 Apr, 2020 01:03 AM

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    Please try updating to the latest iOS, and latest AnkiMobile, and see if that resolves the problem.

  20. 20 Posted by yinghua jiang on 30 Apr, 2020 01:24 AM

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    Problem solved. Thank you so much!

    Damien Elmes <[email blocked]> 于2020年4月29日周三 下午8:03写道:

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