files are not getting uploaded

xenios's Avatar


05 Apr, 2020 11:16 AM

I downloaded anki.
Registered and made an account.
Tried uploading my first file after saving my questions and answers in word - as a txt file.
All good till that point.

I imported my first file into the default deck by mistake. There are now twelve cards in there.
Problem 1:
The cards do not have the questions and answers separated.
Problem 2:
When i import the same txt file into the correct deck it doesnt import the cards. The deck remains empty.

Ive uninstalled anki and reinstalled it. When it opens up the default deck is still there with the cards in it which are not working. Im on a windows 10 pc.

Can anybody help with this?

  1. Support Staff 1 Posted by Damien Elmes on 06 Apr, 2020 03:50 AM

    Damien Elmes's Avatar
    • If the front and back are not separated that indicates you have not selected the correct separator character in the importing screen.
    • Anki will not import the same material multiple times by default.

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