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Anki (Computer Version) →
21 Feb, 2020 03:35 AM
Hello I seem to be having a very peculiar issue:
Whenever I have Anki running my Bluetooth will disconnect. Essentially occurs randomly (aka not only when I open the program or specifically press any keys). When I open the Bluetooth manager on Windows 10 (version 1909; Running HP Envy x360) I can see that the Bluetooth will temporarily disable, disconnect with the device, and then re-enable. This problem has occurred since I updated to Anki Version 2.1.19.
Things I have tried:
Different headphones (Apple Air pods pro and Cowin E8 Pro - with the air pods once they disconnect initially they will not reconnect until I close anki)
All windows software is updated and bluetooth drivers were reinstalled and updated
Thanks for the help in advance
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on 21 Feb, 2020 04:34 AM
Do the problems exist in the -alternate build?
on 21 Feb, 2020 04:36 AM
Nope did not have this issue before!
on 21 Feb, 2020 04:42 AM
Sorry, I was not clear. There is an -alternate download on Anki website. Please download and install it, then see if the problems still occur.
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