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Anki (Computer Version) →
29 Jan, 2020 07:40 PM
After reinstalling my windows system I keep getting this error(Anki64bit version). I have tried reinstalling Anki about 15 times. It didn't help. I also couldn't find proper python38.dll 64 bit file.
on 29 Jan, 2020 09:52 PM
What exactly is the error message you are getting? Does your Windows have all updates installed?
on 30 Jan, 2020 07:05 AM
Oh I forgot to attach a screenshot
on 30 Jan, 2020 08:44 AM
I also installed Pyinstaller module through cmd and every Windows update I possibly could. Then reinstalled Anki one more time and I'm still getting this error.
on 30 Jan, 2020 11:28 PM
I'm afraid I'm not sure what the problem is. You could try version 2.1.15 instead, as it uses an older library.
on 14 Feb, 2020 08:30 PM
I tried version 2.1.15 and unfortunately, it didn't work and I started getting used to Ankiweb version and after certain windows update it suddenly started to work.
on 15 Feb, 2020 01:39 AM
Glad to hear it's working now.
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