Bug

Maxime Drouhin's Avatar

Maxime Drouhin

23 Jan, 2020 10:10 PM

I'm not an expert in using Anki nor in computing, but I hope reporting this will help. The error occurs when I try to show the answer. Card model and contents attached.
Note : the verification that I'm human is inefficient, as Google is able to answer the question "What is the eleventh month of the year?". (See attached screenshot)

Error
An error occurred. Please use Tools > Check Database to see if that fixes the problem.
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.
Anki 2.1.15 (442df9d6) Python 3.6.7 Qt 5.12.1 PyQt 5.11.3
Platform: Windows 10
Flags: frz=True ao=False sv=1

Caught exception:
  File "aqt\webview.py", line 322, in handler
  File "aqt\reviewer.py", line 461, in _onTypedAnswer
  File "aqt\reviewer.py", line 221, in _showAnswer
  File "aqt\reviewer.py", line 511, in _showEaseButtons
  File "aqt\reviewer.py", line 547, in _answerButtons
  File "aqt\reviewer.py", line 531, in _defaultEase
  File "anki\sched.py", line 134, in answerButtons
  File "anki\sched.py", line 587, in _lrnConf
  File "anki\sched.py", line 1070, in _newConf
<class 'KeyError'>: 'delays'

  1. Support Staff 1 Posted by Damien Elmes on 24 Jan, 2020 08:49 AM

    Damien Elmes's Avatar

    Please empty/delete any filter decks/custom study decks you're using, run Tools>Check Database, and then try again.

  2. 2 Posted by Maxime DROUHIN on 24 Jan, 2020 09:29 AM

    Maxime DROUHIN's Avatar

    I have already done that.

    Maxime Drouhin

  3. Support Staff 3 Posted by Damien Elmes on 24 Jan, 2020 10:00 AM

    Damien Elmes's Avatar

    Please delete (not empty) both filtered decks, that should fix it.

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