Overwrite issue - How to find backup?

Richard 's Avatar

Richard

23 Jan, 2020 08:25 PM

Hello there,

I use my computer and phone to practice with anki. I make sure i close anki on one platform before i use the other.

Issue: I had a 600~ blue cards left to study (total 2600~) and i went to edit 8 cards on my computer. After I edit 8 cards on my computer, My deck says i have 2600 new cards to study. All of my hard work is now gone. When i sync to my phone, it says the same thing. Is there any way to restore or revert to a previous backup?

Thanks,
Richard

  1. 1 Posted by Richard on 23 Jan, 2020 08:45 PM

    Richard 's Avatar

    Let me clarify, I basically lost over 50% of my progress, how do i revert back to my old progress?

    Thanks

  2. Support Staff 2 Posted by Damien Elmes on 24 Jan, 2020 08:22 AM

    Damien Elmes's Avatar
  3. 3 Posted by Richie Vu on 24 Jan, 2020 02:16 PM

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    On Fri, Jan 24, 2020 at 3:22 AM Damien Elmes <[email blocked]> wrote:

    Thank you!!!! You're a life saver!

    // Please reply above this line
    ==================================================

    From: Damien Elmes (Support staff)

    On Thu, Jan 23 at 12:45 PM PST, Richard wrote:

    Let me clarify, I basically lost over 50% of my progress, how do i revert back to my old progress?

    Thanks

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  4. Support Staff 4 Posted by Damien Elmes on 25 Jan, 2020 10:51 PM

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    No problem! If you figure out the steps that caused the initial problem, can reproduce them, and believe it's a bug in Anki, please let me know.

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