can't open Anki

Julia's Avatar

Julia

03 Dec, 2019 01:14 PM

i downloaded last version Anki, but when i try to open it i see "failed to execute script runanki"

  1. 1 Posted by ray on 03 Dec, 2019 01:56 PM

    ray's Avatar

    I am having the same problem, happened after I updated my PC but the last time I used ANKI on this PC was last week.

  2. Support Staff 2 Posted by Damien Elmes on 03 Dec, 2019 08:18 PM

    Damien Elmes's Avatar

    Please restart your computer and ensure all Windows updates are installed. If problems persist after that, please see

    When Anki doesn't start on Windows (debugging steps)

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