problem

aBDU's Avatar

aBDU

03 Dec, 2019 12:31 PM

Anki 2.1.15 (442df9d6) Python 3.6.7 Qt 5.12.1 PyQt 5.11.3
Platform: Windows 10
Flags: frz=True ao=False sv=?

Caught exception:
  File "aqt\main.py", line 224, in onRemProfile
  File "aqt\profiles.py", line 197, in remove
  File "lib\site-packages\send2trash\plat_win.py", line 86, in send2trash
<class 'OSError'>: [WinError 124] None: 'C:\\Users\\LENOVO\\AppData\\Roaming\\Anki2\\USER1~1'

  1. Support Staff 1 Posted by Damien Elmes on 03 Dec, 2019 08:18 PM

    Damien Elmes's Avatar

    The profile you're trying to delete doesn't seem to exist. If you rename your prefs21.db file, Anki will forget any profiles. https://apps.ankiweb.net/docs/manual.html#file-locations

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