How do I delete all Anki info from computer (without deleting the server info)

Bjørn Brynemo's Avatar

Bjørn Brynemo

03 Dec, 2019 10:02 AM


I upgraded to the latest Anki (anki-2.1.15) on my work computer a couple of days ago.
Not it takes 2-4 minutes to start (if it starts at all). At home I also have Anki, but coincidentally I reinstalled Windows 10 on it this weekend, and now Anki works great.

It seems to be the information on my work computer, that causing the problem. All my cards are stored on the computer, and I don't know where. To tell you the truth, that makes me a bit uncomfortable. My deep thoughts are stored on a computer that is not mind, and I have no idea how to delete it.

So where are the files? How to I totally wipe the work computer free of Anki information, so I then hopefully can install it, and it works smood, just as it does at home.

Bjørn Brynemo

  1. Support Staff 1 Posted by Damien Elmes on 03 Dec, 2019 08:15 PM

    Damien Elmes's Avatar

    Slowdowns could be caused by the antivirus program running on your machine, or add-ons you have installed. Deleting your Anki data will not delete the contents of your AnkiWeb account, but unless the problem is caused by an add-on, I'm not sure it will help.

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