Addon's not showing in "choose note type"

robert clark's Avatar

robert clark

02 Dec, 2019 10:44 PM

I am running Anki 2.1.15 version and unable to get "Frozen Fields" and "Multiple Choice for Anki 2.1" to show in the choose note type when adding a card to the deck. I have sent in one request for help with no response, so I opted to send a request to cancel my anki account. I did get a response back from that email. I have decided to give anki another chance to help me with this issue.

Please respond with help.

Thanks in advance,
Robert Clark

  1. Support Staff 1 Posted by Damien Elmes on 03 Dec, 2019 07:51 PM

    Damien Elmes's Avatar

    Add-ons are created by other Anki users, so you need to post on the add-ons section for the add-on authors to be able to notice your post. And since they are providing the add-ons for free, I'm afraid you are not guaranteed a reply.

    Please note that the frozen fields add-on has added snowflake icons that can be seen in your screenshot - it does not provide its own note type.

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