Signed into the wrong account and cannot switch accounts

Ally Nelson's Avatar

Ally Nelson

14 Nov, 2019 04:31 AM

Hi there,
I just got a new laptop and I downloaded Anki onto it, and when signing in I accidentally used the wrong email. Now I cannot seem to find the option to deauthorize the email under preferences. If I can just switch emails I can get all my cards onto it. Help would be much appreciated!

  1. Support Staff 1 Posted by Damien Elmes on 14 Nov, 2019 09:08 AM

    Damien Elmes's Avatar

    Hi Ally,

    You can log out of syncing from the Preferences>Network tab. If no log out button appears in that screen, you have already logged out, and you can click the sync button to set up syncing again.

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