Error and can't sync Anki's desktop?
Hi
I don't know what happened suddenly, Anki's desktop version, can't sync my decks and shows the below error when I click to sync:
"Please use the Check Database function, then sync again. If problems persist, please force full sync in the preference screen."
Tools > Check Database didn't fix it. Also, I hold down the Shift key to disable add-ons and then try the "Check Database" option, but nothing happened again. My version Anki's desktop is 2.1.30
Thank you in advance
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2020-09-24_135749.jpg 54.5 KB
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1 Posted by Masoud on 24 Sep, 2020 01:43 PM
I updated Anki's desktop to 2.1.34 and now I can study and synced, but the error message appears again after I click the sync button when I finished a deck. The weird thing is I studied a few decks and synced, but when I open Android version of Anki, those studied decks, haven't synced yet.
Support Staff 2 Posted by Damien Elmes on 25 Sep, 2020 04:25 AM
Please use Check Database from the Tools menu of the main Anki window. Then force a one-way sync as seen in the following video, uploading from your computer and downloading from any other devices you use.
https://www.youtube.com/watch?v=UEAcpfMQnjo&t=90s
3 Posted by Masoud on 25 Sep, 2020 10:58 AM
That's works! cool trick. Thank you Damien.
Masoud closed this discussion on 25 Sep, 2020 10:59 AM.