on 17 Apr, 2020 03:33 PM
Thanks for your reply!
I took a look at the video, and I've followed the steps. When I go drag and drop the add-on file, I get the message that the add-on has been installed. As per directions, I log out and start the program again, and when I click on the add-on I get the UTF-8 message...
Hmm, I think it would be best if you could send AMBOSS customer support a screenshot of the UTF-8 error you're seeing (if you haven't done so already).
But in general: Once you've restarted Anki, there should be no need for you to click on anything. Normally you should be presented with a login dialog where you can login to AMBOSS, and once you've done that, the add-on should start working immediately on your cards.