syncing failed

kitten-吴博's Avatar

kitten-吴博

16 Mar, 2020 08:39 AM

To whom it may concerns,
   It was normal a few days ago, but today the app asks me to log in with my e-mail on the website, and I did accordingly, but still it failed to sync, and I cannot use it on my computer, either. can someone help me with this?thanks!

  1. Support Staff 1 Posted by Damien Elmes on 16 Mar, 2020 09:10 AM

    Damien Elmes's Avatar

    I can see you have confirmed your account, are you still having trouble?

  2. 2 Posted by kitten-吴博 on 16 Mar, 2020 09:11 AM

    kitten-吴博's Avatar
    I've received your email, thank you.

    --------------------------------------------
    中文邮箱第一品牌——163免费邮 mail.163.com
    This is an automatic reply, confirming that your e-mail was received.Thank you
    
    <!--标题-->
    邮箱使用小提示
    <!--内容-->
    想让对方更及时看到你的邮件,可以试试发到"对方手机号@163.com"。
    <!--Logo-->
    无需事先开通,还有短信提醒。了解网易手机邮箱详情
  3. 3 Posted by kitten-吴博 on 18 Mar, 2020 11:52 AM

    kitten-吴博's Avatar

    Thank you for your kind reply. I think it was the problem of the internet. Now it's available.

    At 2020-03-16 17:10:56, "Damien Elmes" <[email blocked]> wrote:

    |

  4. 4 Posted by kitten-吴博 on 18 Mar, 2020 11:53 AM

    kitten-吴博's Avatar
    I've received your email, thank you.

    --------------------------------------------
    中文邮箱第一品牌——163免费邮 mail.163.com
    This is an automatic reply, confirming that your e-mail was received.Thank you
    
    <!--标题-->
    邮箱使用小提示
    <!--内容-->
    想让对方更及时看到你的邮件,可以试试发到"对方手机号@163.com"。
    <!--Logo-->
    无需事先开通,还有短信提醒。了解网易手机邮箱详情
  5. 5 Posted by kitten-吴博 on 03 Jan, 2021 03:01 AM

    kitten-吴博's Avatar

    Hi, Happy new year!
     I am an Ankidroid user. I have some promblem in using this app on my computer and I have asked for your help before, so maybe you are an anki engineer and again I need your help. I download the 2.1.15 version on my computer. I can choose the interface language, but then there is nothing. Other versions also don't work. Could you please help me with this? Thank you.

Comments are closed, but you can start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac