Yann's Avatar


02 Dec, 2019 03:38 PM

Since yesterday, the red circle on the app with the number of reviews to do (sorry for my bad english), indicates the wrong number. I ve done all the review and it s still indicating 42. I tried synchronizing, turn off and on my iphone, erase and reload the app but no way.
Is it a bug?

  1. Support Staff 1 Posted by Damien Elmes on 02 Dec, 2019 07:57 PM

    Damien Elmes's Avatar

    Hi Yann,

    The number should update each time you leave the app and return to the home screen. If you restart your device and then open+close Anki again, does that resolve the problem?

  2. 2 Posted by Nuoc Mam on 02 Dec, 2019 08:34 PM

    Nuoc Mam's Avatar

    thank you for you quick answer. I tried to restart my device twice but it does not solve the problem.
    I tried to deinstall the app and reinstalled it but it still shows the wrong number of undone reviews.
    Thank you

  3. Support Staff 3 Posted by Damien Elmes on 02 Dec, 2019 09:01 PM

    Damien Elmes's Avatar

    If you turn off "shows due count" in preferences>general>notifications, I presume the count disappears? Does it return to 42 when you enable the setting again?

  4. 4 Posted by Nuoc Mam on 02 Dec, 2019 09:08 PM

    Nuoc Mam's Avatar

    It was already turned off but was still displaying the due cards count.
    I just turned it on and the count disappeared.
    I guess the problem is solved.
    Thanks again

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