Synchronisation problem

wosko's Avatar

wosko

28 Feb, 2013 10:56 AM

Hello there,
When I tryied synchronise my account with my desc version I got message like bellow:

Traceback (most recent call last):
File "C:\cygwin\home\dae\win\build\pyi.win32\anki\outPYZ1.pyz/aqt.sync", line 255, in run File "C:\cygwin\home\dae\win\build\pyi.win32\anki\outPYZ1.pyz/aqt.sync", line 271, in sync File "C:\cygwin\home\dae\win\build\pyi.win32\anki\outPYZ1.pyz/anki.sync", line 568, in hostKey File "C:\cygwin\home\dae\win\build\pyi.win32\anki\outPYZ1.pyz/anki.sync", line 548, in req File "C:\cygwin\home\dae\win\build\pyi.win32\anki\outPYZ1.pyz/httplib2", line 1597, in request File "C:\cygwin\home\dae\win\build\pyi.win32\anki\outPYZ1.pyz/httplib2", line 1345, in _request File "C:\cygwin\home\dae\win\build\pyi.win32\anki\outPYZ1.pyz/aqt.sync", line 392, in _connrequest ServerNotFoundError: Unable to find the server at ankiweb.net

I don't know what is that. Please give me some information obout it.
WoSko

  1. 1 Posted by Soren Bjornstad on 28 Feb, 2013 12:21 PM

    Soren Bjornstad's Avatar

    Please check your internet connection, disable any security software, and try again.

  2. 2 Posted by wosko on 03 Mar, 2013 09:52 AM

    wosko's Avatar

    Thank you for your suggestion. I didn't think about it. After moving Anki application into trusted application everything work right.

  3. 3 Posted by Soren Bjornstad on 03 Mar, 2013 11:56 AM

    Soren Bjornstad's Avatar

    Glad you worked it out.

  4. Soren Bjornstad closed this discussion on 03 Mar, 2013 11:56 AM.

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