"Ignore the above, please download the fix assertion addon."

Damien Elmes's Avatar

Damien Elmes

04 Apr, 2013 11:20 PM

Some users are receiving the following message while reviewing:

"An error occurred in an add-on. Please contact the add-on author. Ignore the above, please download the fix assertion addon."

If you get this message, please download the following add-on:

https://ankiweb.net/shared/info/1136282059

After it's installed and Anki restarted, please use the new option in the tools menu.

If the problem crops up again in the future, please let us know in this thread. We have not yet been able to isolate what is causing this, though we suspect it may be due to a bug in one of the mobile clients, or something to do with suspending, burying or rescheduling cards.

  1. 1 Posted by krubaryan on 05 Apr, 2013 01:25 PM

    krubaryan's Avatar

    Hi,

    Just to give some feedback, it happened to me for the first time after rescheduling cards and I don't use the mobile version.

  2. Support Staff 2 Posted by Damien Elmes on 07 Apr, 2013 10:28 PM

    Damien Elmes's Avatar

    The next time the error crops up, please undo the review, find the card in the browser, and use the Info button to review the review history to see what state the card was in. I suspect the problem only happens on eg initial learning cards or lapsed reviews.

  3. 3 Posted by Soren Bjornstad on 20 Apr, 2013 02:35 PM

    Soren Bjornstad's Avatar

    If you have further information for us, please reopen this ticket.

  4. Soren Bjornstad closed this discussion on 20 Apr, 2013 02:40 PM.

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