Anki Windows 10 Not Syncing
So, I can not sync from desktop. I've been enable to do so from mobile, so it's not a network issue. My version's 2.1.26
Also "allowed" anki through both private and public in firewall, and I have no antivirus.
I've been trying for so long in vain, please help!
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1 Posted by addons_zz on 02 Jun, 2020 12:31 AM
See When problems occur
What is happening? How it does not sync? Any errors?
2 Posted by Imad on 02 Jun, 2020 10:03 AM
it shows this:
Support Staff 3 Posted by Damien Elmes on 02 Jun, 2020 10:33 AM
Anki Ecosystem » Anki 2.0 support has ended
Please see
Anki 2.0 support has ended
Support Staff 4 Posted by Damien Elmes on 02 Jun, 2020 10:34 AM
Problems » 'Syncing failed: Connection timed out' errors when syncing
Please check the about screen - does it say 2.1.26 or 2.0.x? If it does say 2.1.26, please make sure your antivirus program is not blocking Anki.
'Syncing failed: Connection timed out' errors when syncing
5 Posted by Imad on 02 Jun, 2020 11:05 AM
yes, it's the latest version, I have no antivirus installed.
6 Posted by addons_zz on 02 Jun, 2020 06:33 PM
@Imad Windows 10 has a builtin Antivirus and a Firewall too. Try disabling them temporarily.
7 Posted by Imad on 21 Jun, 2020 12:18 AM
Alright, so sorry for replying late.
But, I tried both of those things and it's still not a success :(((
8 Posted by addons_zz on 21 Jun, 2020 07:22 PM
@Imad, please go to the menu
Help -> Aboutand show us a screenshot of that window.9 Posted by Imad on 21 Jun, 2020 07:28 PM
thank you for the reply!
there was this copy debug info option, so i clicked on it, and pasting that info here as well. I have disabled all the add-ons for the time-being.
Anki 2.1.26 (70784154) Python 3.8.1 Qt 5.12.6 PyQt 5.12.3
Platform: Windows 10
Flags: frz=True ao=True sv=1
Add-ons, last update check: 2020-06-21 05:15:52
===Add-ons (active)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
Image Occlusion Enhanced for Anki 21 alpha ['1374772155', 2019-09-19T22:05, 'None', '']
===IDs of active AnkiWeb add-ons===
1374772155
===Add-ons (inactive)===
(add-on provided name [Add-on folder, installed at, version, is config changed])
'' ['popup_dictionary', 0, 'None', mod]
'' ['put_ALL_due_learning_cards_first', 0, 'None', '']
'' ['review_heatmap', 0, 'None', '']
'' ['zoom', 0, 'None', '']
Add Hyperlink ['318752047', 2019-10-28T08:17, 'None', '']
Additional Card Fields Fork for 21 ['744725736', 2019-12-21T10:18, 'None', '']
Advanced Browser ['874215009', 2019-04-11T02:05, 'None', '']
Batch Editing ['291119185', 2019-09-19T22:04, 'None', '']
Browser Resizer ['1435775540', 2019-11-12T22:22, 'None', '']
Browser Search Box Quick Insert Tag Deck Notetype ['1052724801', 2020-01-20T01:46, 'None', mod]
Browser TableEditor side-by-side horizontal split ['831846358', 2020-01-20T01:46, 'None', mod]
Button Colours Good Again ['2494384865', 2019-03-02T08:15, 'None', '']
Clickable Tags v10 ['380714095', 2019-07-18T10:26, 'None', '']
Convert Subdecks to Tag Hierarchy ['Convert_Subdecks_to_Tags', 0, 'None', '']
Create Filtered Deck from the Browser ['861263371', 2019-03-02T08:14, 'None', '']
Customize Keyboard Shortcuts ['24411424', 2019-12-21T10:18, 'None', mod]
Customize Sidebar ['1988760596', 2019-12-21T10:18, 'None', mod]
Edit Field During Review Cloze ['385888438', 2019-07-24T07:37, 'None', '']
Edit Field During Review ['1020366288', 2019-08-16T06:41, 'None', '']
Export cards selected in the Browser ['1983204951', 2019-11-24T09:43, 'None', '']
Extended Card Stats During Review ['1008566916', 2019-03-02T08:14, 'None', '']
Extended Tag AddEdit Dialog ['1135507717', 2020-01-20T01:46, 'None', mod]
Fastbar another toolbar for Anki 21 beta ['1955978390', 2019-03-18T00:42, 'None', '']
Free Weekend - or Any Other Day ['742185195', 2019-09-29T05:15, 'None', mod]
Frozen Fields ['516643804', 2019-04-27T22:28, 'None', '']
Hierarchical Tags Addon 20 21 ['1835859645', 2019-11-24T11:01, 'None', '']
Highlight Search Results in the Browser ['225180905', 2019-03-03T04:36, 'None', '']
Hint Hotkeys ['1844908621', 2019-02-26T23:58, 'None', '']
Image Style Editor ['1593969147', 2019-12-21T10:18, 'None', mod]
ImageResizer ['1214357311', 2019-02-28T06:33, 'None', '']
Load Balanced Scheduler ['208879074', 2019-07-24T07:37, 'None', '']
Maximum image height in card editor ['229181581', 2019-03-08T01:34, 'None', mod]
Mini Format Pack ['295889520', 2019-03-02T08:13, 'None', '']
More Decks Stats and Time Left ['1556734708', 2020-01-16T02:49, 'None', '']
More Overview Stats 21 ['738807903', 2019-02-26T23:51, 'None', mod]
Night Mode ['z1496166067', 2019-04-23T18:37, 'None', '']
Pokemanki for both Anki 20 and 21 ['633922407', 2019-10-28T08:18, 'None', '']
Progress Bar ['2091361802', 2019-03-03T07:27, 'None', '']
Puppy Reinforcement ['puppy_reinforcer', 0, 'None', mod]
Quick Colour Changing ['2491935955', 2019-03-03T07:26, 'None', mod]
ReMemorize Rescheduler with sibling and logging v121 ['323586997', 2019-11-24T09:43, 'None', mod]
Refocus Card when Reviewing 21 ['1642550423', 2019-03-04T23:20, 'None', '']
Reset Ease ['947935257', 2019-11-15T04:58, 'None', '']
Special Fields ['1102281552', 2020-01-20T00:52, 'None', '']
Speed Focus Mode (auto Good and Pause button) ['speedfocus_AnKing', 0, 'None', '']
Speed Focus Mode ['speed_focus_mode', 2019-06-29T03:35, 'None', '']
Syllabus - Anki Statistics and Export by Tag and Deck ['668156440', 2019-03-02T08:12, 'None', mod]
Symbols ['1461102936', 2019-04-23T18:37, 'None', mod]
Web Browser - Search terms Import texts and images automatically ['864545277', 2020-01-20T00:46, 'None', mod]
add-on window search bar ['561945101', 2019-03-03T04:52, 'None', '']
picture of about is attached
Support Staff 10 Posted by Damien Elmes on 22 Jun, 2020 01:23 AM
You could try the latest alpha: https://betas.ankiweb.net/#/