Anki repeatedly reporting errors and shutting down

Abhishek Singh's Avatar

Abhishek Singh

26 May, 2020 06:46 PM

Hi, can someone please help me? I am facing this problem even after disabling ALL my addons and clicking on check database. I am studying for an important exam and Anki is my main resource. Please help me out.

An error occurred. Please use Tools > Check Database to see if that fixes the problem.
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.
Anki 2.1.26 (70784154) Python 3.8.0 Qt 5.14.1 PyQt 5.14.1
Platform: Windows 10
Flags: frz=True ao=False sv=1
Add-ons, last update check: 2020-05-26 20:51:08

Caught exception:
Traceback (most recent call last):
  File "aqt\", line 296, in <lambda>
  File "aqt\", line 268, in _answerCard
  File "aqt\", line 110, in nextCard
  File "lib\site-packages\anki\", line 55, in getCard
  File "lib\site-packages\anki\", line 238, in _getCard
  File "lib\site-packages\anki\", line 412, in _getNewCard
  File "lib\site-packages\anki\", line 287, in getCard
  File "lib\site-packages\anki\", line 44, in __init__
  File "lib\site-packages\anki\", line 50, in load
  File "lib\site-packages\anki\", line 500, in get_card
  File "lib\site-packages\anki\", line 257, in _run_command
anki.rsbackend.DBError: DBError { info: "IntegralValueOutOfRange(2, 33333333332)", kind: Other }

  1. Support Staff 1 Posted by Damien Elmes on 27 May, 2020 10:53 AM

    Damien Elmes's Avatar

    Did you use a very high cloze number in the past? You should be able to downgrade to .24, search for that number, remove the cloze, and run empty cards to clean the card up.

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