Syncing doesn't work
This comment was split from the discussion: Syncing doesn't work
Hello,
I've been having the same issue as the ones above. I just imported a 1.7 GB file to Anki and I am trying to sync it so I can use it in Anki's android app. The Media Sync Log seems stuck and I don't know whether to wait or to abort.
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IMG_20200522_225652.jpg 3.27 MB
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Support Staff 1 Posted by Damien Elmes on 25 May, 2020 02:02 AM
Problems » Media files may take time to sync
If you scroll down to the botttom, what does it say? Please be aware that syncing may take quite a while when you've added a bunch of media:
Media files may take time to sync
2 Posted by Roberto Alejand... on 25 May, 2020 11:47 PM
It does not say anything. The following text pops up on the screen (shown below) and then it returns to my main screen (with all my decks except woth the one I am trying to download from ankiweb).
Please
________________________________
De: Damien Elmes <[email blocked]>
Enviado: domingo, 24 de mayo de 2020 9:02 p. m.
Para: Roberto Alejandro Correa Soto <[email blocked]>
Asunto: Re: Syncing doesn't work [Anki (Computer Version) #41841]
Support Staff 3 Posted by Damien Elmes on 26 May, 2020 09:50 AM
Anki Ecosystem » AnkiDroid has a separate support site
I was talking about the computer version, which you have in the earlier screenshot. If your issues are specific to AnkiDroid, please report them to the AnkiDroid developers:
AnkiDroid has a separate support site