about check media library

Michelle Zhang's Avatar

Michelle Zhang

03 May, 2020 11:28 PM

when I check media library,it shows“1existing file is used in the card but has been lost” with a lot of other information both on computer and iPhone.(See screenshot for details )But I did not delete any files in the ANKI folder on computer,only deleted some pictures from the phone album,I ’m not sure if it ’s a problem with the mobile phone album or other reasons.

  1. Support Staff 1 Posted by Damien Elmes on 04 May, 2020 02:02 AM

    Damien Elmes's Avatar

    You have a card with an embedded image - you can use this add-on to fix it.

    https://ankiweb.net/shared/info/1293255374

  2. 2 Posted by Michelle Zhang on 04 May, 2020 02:35 AM

    Michelle Zhang's Avatar

    Thank you for helping me solve my problem!
    Grateful!

    If it is convenient, I would like to ask whether these embedded images come from the screenshot media files used in some of my cards?

    ------------------ 原始邮件 ------------------
    发件人:&nbsp;"Damien Elmes"<[email blocked]&gt;;
    发送时间:&nbsp;2020年5月4日(星期一) 上午10:02
    收件人:&nbsp;" "<[email blocked]&gt;;

    主题:&nbsp;Re: about check media library [Anki (Computer Version) #41181]

  3. Support Staff 3 Posted by Damien Elmes on 05 May, 2020 03:26 AM

    Damien Elmes's Avatar

    It's probably from copying&pasting content from a dictionary.

  4. 4 Posted by Michelle Zhang on 05 May, 2020 03:26 AM

    Michelle Zhang's Avatar
    这是来自张佳瑶邮箱的自动回复邮件。

    你好,你的邮件我已收到,我会尽快阅读你的邮件。如你有急事,请及时联系我,我的电话号码是15988852869,谢谢。
  5. 5 Posted by Michelle Zhang on 06 May, 2020 06:48 AM

    Michelle Zhang's Avatar

    I got it! Thanks again for you help!!!

    Sent from Michelle Zhang

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