Can't edit anything in app (software needed??0

Maria's Avatar

Maria

26 Jan, 2020 08:55 PM

Error
An error occurred. Please use Tools > Check Database to see if that fixes the problem.
If problems persist, please report the problem on our support site. Please copy and paste the information below into your report.
Anki 2.1.19 (3c8690ae) Python 3.8.0 Qt 5.14.0 PyQt 5.13.2
Platform: Windows 10
Flags: frz=True ao=False sv=1

Caught exception:
Traceback (most recent call last):
  File "C:\Users\dae\desktop\py514\lib\site-packages\pyinstaller-4.0.dev0-py3.8.egg\PyInstaller\loader\pyimod03_importers.py", line 434, in get_code
  File "C:\Users\dae\desktop\py514\lib\site-packages\pyinstaller-4.0.dev0-py3.8.egg\PyInstaller\loader\pyimod02_archive.py", line 361, in extract
  File "C:\Users\dae\desktop\py514\lib\site-packages\pyinstaller-4.0.dev0-py3.8.egg\PyInstaller\loader\pyimod02_archive.py", line 97, in __enter__
FileNotFoundError: [Errno 2] No such file or directory: 'C:\\Users\\Maria\\Downloads\\Anki\\anki.exe'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "aqt\webview.py", line 28, in cmd
  File "aqt\webview.py", line 94, in _onCmd
  File "aqt\webview.py", line 407, in _onBridgeCmd
  File "aqt\toolbar.py", line 59, in _linkHandler
  File "aqt\toolbar.py", line 74, in _addLinkHandler
  File "aqt\main.py", line 962, in onAddCard
  File "aqt\__init__.py", line 92, in open
  File "aqt\addcards.py", line 41, in __init__
  File "aqt\addcards.py", line 53, in setupEditor
  File "aqt\editor.py", line 82, in __init__
  File "aqt\editor.py", line 506, in setupTags
  File "C:\Users\dae\desktop\py514\lib\site-packages\pyinstaller-4.0.dev0-py3.8.egg\PyInstaller\loader\pyimod03_importers.py", line 605, in exec_module
  File "C:\Users\dae\desktop\py514\lib\site-packages\pyinstaller-4.0.dev0-py3.8.egg\PyInstaller\loader\pyimod03_importers.py", line 436, in get_code
ImportError: Loader FrozenImporter cannot handle module aqt.tagedit

  1. Support Staff 1 Posted by Damien Elmes on 27 Jan, 2020 07:34 AM

    Damien Elmes's Avatar

    Please reinstall Anki, preferably not in your Downloads folder, and try again.

Comments are closed, but you can start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac