AnkiMac: App always switches to "Home" screen when adding cards

Michael's Avatar

Michael

26 Jan, 2020 08:49 PM

Hello,
when adding cards I often copy content from different sources.
After leaving the Anki Add screen and going to other programs (email, safari) and coming back Anki always switches to the Anki Home screen. I am able to edit the entry, when switching back, but I always have to do so.
I skimmed through the settings but did not find any option to activate / deactivate.

Can anybody help me?

  1. Support Staff 1 Posted by Damien Elmes on 27 Jan, 2020 07:34 AM

    Damien Elmes's Avatar

    Hi Michael,

    That sounds like iOS is closing the app, perhaps because your device is running low on memory. If you restart your device and switch from the add screen to Safari and back, is it still on the add screen?

  2. 2 Posted by Michael Meyer on 27 Jan, 2020 10:01 AM

    Michael Meyer's Avatar

    Thanks,
    But this only happens on the Mac-Version not IOS. This is certainly not a memory issue, as the Macbook Pro has 16GB memory.
    The program is not closed, it only jumps back to the Home Screen.

    Von meinem iPad gesendet

  3. Support Staff 3 Posted by Damien Elmes on 27 Jan, 2020 10:08 AM

    Damien Elmes's Avatar

    I'm sorry, I misread your original report. Do you mean that the add window is closing? That does not happen for me - does it still happen in the latest Anki 2.1.19 version, when you start the program with the shift key held down to disable add-ons?

  4. 4 Posted by Michael Meyer on 01 Feb, 2020 07:26 PM

    Michael Meyer's Avatar

    Thanks, After updating my Anki from 2.19.15 to 2.19.19 it works :-)

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