email doesnt come

yunus's Avatar

yunus

05 Dec, 2019 08:49 AM

anki wants me to verify my email adress and though it says the email has been sent it hasnt and I am receiving none...
can anyone pls help?
I checked the spam folder already ;)

  1. Support Staff 1 Posted by Damien Elmes on 06 Dec, 2019 01:38 AM

    Damien Elmes's Avatar

    Your email host says it is accepting the emails. If you can not find the emails in your spam folder, please contact your email provider to ask them why they are not delivering your email to you.

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