Error Message: Failed to create OpenGL context

proehlth's Avatar

proehlth

05 Dec, 2019 12:21 AM

Hello,

when starting Anki for the first time, I got the attached Error Message.
My graphics card is a Intel UHD Graphics 620. The .dll files mentioned in the message are already in the Anki folder.
Is there something I can do to get rid of that Error Message?

Regards
Tom

  1. Support Staff 1 Posted by Damien Elmes on 05 Dec, 2019 06:52 AM

    Damien Elmes's Avatar

    You may have more luck with a different video driver like 'angle': https://apps.ankiweb.net/docs/knownissues21.html

  2. 2 Posted by proehlth on 06 Dec, 2019 09:49 PM

    proehlth's Avatar

    Hello Damien,

    thanks a lot, problem solved.

    Regards
    Tom

  3. proehlth closed this discussion on 06 Dec, 2019 09:49 PM.

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