cant paste a pic

itamar's Avatar

itamar

08 Nov, 2019 06:38 AM

Anki 2.1.15 (442df9d6) Python 3.6.7 Qt 5.12.1 PyQt 5.11.3
Platform: Windows 10
Flags: frz=True ao=False sv=1

Caught exception:
  File "aqt\webview.py", line 27, in cmd
  File "aqt\webview.py", line 87, in _onCmd
  File "aqt\webview.py", line 368, in _onBridgeCmd
  File "aqt\editor.py", line 288, in onBridgeCmd
  File "aqt\editor.py", line 750, in onPaste
  File "aqt\editor.py", line 864, in onPaste
  File "aqt\editor.py", line 858, in _onPaste
  File "aqt\editor.py", line 903, in _processMime
  File "aqt\editor.py", line 968, in _processImage
  File "anki\utils.py", line 308, in namedtmp
  File "anki\utils.py", line 298, in tmpdir
<class 'FileNotFoundError'>: [WinError 2] The system cannot find the file specified: 'C:\\Users\\Public\\Documents\\Wondershare\\CreatorTemp\\anki_temp'

  1. Support Staff 1 Posted by Damien Elmes on 08 Nov, 2019 09:54 PM

    Damien Elmes's Avatar
  2. Support Staff 2 Posted by Damien Elmes on 08 Nov, 2019 09:55 PM

    Damien Elmes's Avatar

    Actually in this case, the issue is that the temp file location probably doesn't exist. Uninstalling Wondershare may help, or you may need to manually fix the location.

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