Antivirus says Anki has malware

Ann Terrell's Avatar

Ann Terrell

25 Oct, 2019 02:56 PM

Hello,

I am guessing my virus checker is giving a false positive on my Mac antivirus scanner (VIrusBarrier by Intego). I'm attaching a screenshot of the scan results. The report says "OSX/MacOffers.s0" is the malware. Is it safe to trust (an option in my scanner).

  1. Support Staff 1 Posted by Damien Elmes on 25 Oct, 2019 11:38 PM

    Damien Elmes's Avatar
  2. 2 Posted by charlottetippet... on 21 Apr, 2020 06:28 PM

    charlottetippett19's Avatar

    My Mac is detecting malware and I think it is coming from Anki because the message only pops up when using the application. Has this ever happened before and what is the best way to resolve this issue? Should I update Anki or tell my Mac that there is no malware?

  3. Support Staff 3 Posted by Damien Elmes on 22 Apr, 2020 12:22 AM

    Damien Elmes's Avatar

    Anki does not have a program called 'update', so that popup appears to be caused by some other program running on your machine.

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