Will not install on a mac.

Henryk's Avatar

Henryk

23 Oct, 2019 09:41 AM

Trying to install Anki on a macbook pro, running OSX 10.11.6

It will not install. Every version I try tells me that Anki does not run on any OSX under 10.12.

I get the error message:

"You have OSX 10.11.6. The application requires OSX 10.12 or later."

Yet this contradicts the information on the Anki website.

It does not matter which version of Anki I install, or how far back I go, I get this error message.

Anyone any ideas?

  1. Support Staff 1 Posted by Damien Elmes on 23 Oct, 2019 11:29 PM

    Damien Elmes's Avatar

    The -alternate version supports 10.10 and greater. Please make sure you're opening the -alternate version, and not some other version you've downloaded previously.

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