Synchronization Error; FileNotFoundError: [Errno 2] No such file or directory

Naemi0's Avatar


22 Oct, 2019 10:26 AM

My anki keeps sending me error messages like this;
동기화 실패:
Traceback (most recent call last):
  File "aqt\", line 342, in run
  File "aqt\", line 411, in _sync
  File "aqt\", line 450, in _syncMedia
  File "anki\", line 754, in sync
  File "anki\", line 810, in _downloadFiles
  File "anki\", line 613, in addFilesFromZip
FileNotFoundError: [Errno 2] No such file or directory: 'ausmalbilder-die-prinzessin-und-der-popstar-schön-fotografie-Über-ausmalbilder-die-prinzessin-und-der-popstar-frisch-prinzessin-ausmalbilder-gratis-of-ausmalbilder-die-prinzessin-und-der-popstar.jpg'

(동기화 실패 means 'synchronization failed' in Korean version)

So I deleted my card related to that jpg file, but it keeps coming up.

And I think the previous discussion made by 'Sarah' (, is similar to this one. Please help me.

  1. Support Staff 1 Posted by Damien Elmes on 22 Oct, 2019 11:01 PM

    Damien Elmes's Avatar

    That file name is too long to be stored on Windows. I have renamed it for you, which should fix the syncing problem.

  2. 2 Posted by Naemi0 on 23 Oct, 2019 02:57 AM

    Naemi0's Avatar

    Thank you so much, Damien! The problem has been solved!

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