Help! Newest update gave me this error

J's Avatar

J

20 Oct, 2019 02:17 AM

I just barely installed the newest update and when I tried to open Anki it gave me this error (see the attached screenshot). What should I do?

  1. Support Staff 1 Posted by Damien Elmes on 20 Oct, 2019 11:17 PM

    Damien Elmes's Avatar

    If restarting Anki a few times doesn't help, you may need to manually specify 'software' or 'angle' as the video driver: https://apps.ankiweb.net/docs/knownissues21.html#hardware-accelerat...

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