Error Message

Angela Saponaro's Avatar

Angela Saponaro

16 Oct, 2019 10:32 AM

This is what I am getting:
Anki 2.1.14 (7b93e985) Python 3.6.7 Qt 5.12.1 PyQt 5.11.3
Platform: Mac 10.12.6
Flags: frz=True ao=False sv=?

Caught exception:
  File "aqt/main.py", line 805, in closeEvent
  File "aqt/main.py", line 311, in unloadProfileAndExit
  File "aqt/main.py", line 286, in unloadProfile
  File "aqt/main.py", line 379, in unloadCollection
  File "aqt/main.py", line 632, in closeAllWindows
  File "aqt/__init__.py", line 95, in closeAll
  File "aqt/main.py", line 377, in callback
  File "aqt/main.py", line 282, in callback
  File "aqt/main.py", line 291, in _unloadProfile
  File "aqt/profiles.py", line 183, in save
  File "anki/db.py", line 32, in execute
<class 'sqlite3.OperationalError'>: unable to open database file

Just wondering if anyone can help me out! Thanks!

  1. Support Staff 1 Posted by Damien Elmes on 16 Oct, 2019 11:23 AM

    Damien Elmes's Avatar

    Please try the steps on the following page:

    When problems occur

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