black boxes

Ben Broadfoot at Gmail's Avatar

Ben Broadfoot at Gmail

13 Oct, 2019 06:04 AM

Over the last few weeks on the windows desktop version of Anki, I've started to have black boxes appear obscuring some of my answer cards. They appear sometimes. Only on the answer, not the question (I think). If I resize my window they disappear. Also, I've had some without black boxes appearing, but with some grey text from the previous card hovering in weird places. Again, only on the answers and if I resize the window they disappear.

  1. Support Staff 1 Posted by Damien Elmes on 13 Oct, 2019 10:18 PM

    Damien Elmes's Avatar
  2. 2 Posted by Ben Broadfoot a... on 14 Oct, 2019 12:27 AM

    Ben Broadfoot at Gmail's Avatar

    Thanks Damien,

       there is no option within my preferences to select auto, angle or
    software. Only a tickbox for hardware acceleration. If I untick this box, I
    can't reopen anki.

  3. Support Staff 3 Posted by Damien Elmes on 14 Oct, 2019 03:56 AM

    Damien Elmes's Avatar

    Please manually adjust the driver to angle, as described in the above link

  4. 4 Posted by Ben Broadfoot a... on 14 Oct, 2019 09:28 PM

    Ben Broadfoot at Gmail's Avatar

    Thanks Damien,

       but the link's description doesn't provide enough information for me to
    be able to do that.

    The command echo auto > %APPDATA%\Anki2\gldriver does nothing in my command
    prompt. Even if I run CMD in administrator mode.

    Instead, for windows, you could change it to this instruction: "You can do
    this by starting File Explorer and typing the
    following: %APPDATA%\Anki2\gldriver Then use Notepad to change the text
    file to read *auto*, *angle*, or *software*."

    Thanks for your help, Ben.

  5. Support Staff 5 Posted by Damien Elmes on 14 Oct, 2019 10:52 PM

    Damien Elmes's Avatar

    The command writes "auto" into the file - replacing "auto" with "angle" would accomplish the same thing without the need to open NotePad. Sounds like you're up and running now in any case?

  6. 6 Posted by Ben Broadfoot a... on 14 Oct, 2019 11:38 PM

    Ben Broadfoot at Gmail's Avatar

    Ah great, I see.
    Yeah it's working now.

    So you'd just need to change it to: echo angle > %APPDATA%\Anki2\gldriver

    Thanks, Ben.

  7. Support Staff 7 Posted by Damien Elmes on 15 Oct, 2019 08:09 AM

    Damien Elmes's Avatar

    Yep, that's right.

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