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Blank window upon launch on macOS 10.15 "Catalina"?

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ELLIOTTCABLE

11 Oct, 2019 12:18 PM

After upgrading to Catalina, I seem to be unable to ... use Anki, unfortunately. Launch progresses fine, the app syncs to AnkiWeb, and then I only see ... this:

Uh-oh. )=

All of the menubar options work fine (in that I can bring them down, click on them, get some sort of response from the app); but no matter what I do, the main window stays blank. The app's not frozen; quitting works fine (it syncs, visibly, with text and a progress bar and all, and then exits gracefully.)

My setup involves an eGPU, if that's relevant.

1. 1 Posted by ELLIOTTCABLE on 11 Oct, 2019 05:30 PM

   

   Debugging info from the "About" pane:

   Anki 2.1.15 (442df9d6) Python 3.6.7 Qt 5.12.1 PyQt 5.11.3
   Platform: Mac 10.15
   Flags: frz=True ao=False sv=1
   
   Add-ons:
   

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2. Support Staff 2 Posted by Damien Elmes on 11 Oct, 2019 10:53 PM

   

   Please see https://apps.ankiweb.net/docs/knownissues21.html#blank-screens-and-...

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