Deleting my decks

Jane McClure's Avatar

Jane McClure

05 Oct, 2019 01:48 AM

I don't understand why I got this message because I use my decks all the time. I have several decks and I review them at least weekly, often daily. Please don't delete my account. I can't understand why the email said that I don't use them.

  1. 1 Posted by Jane McClure on 05 Oct, 2019 01:49 AM

    Jane McClure's Avatar

    Will someone be replying to my comment?

  2. Support Staff 2 Posted by Damien Elmes on 05 Oct, 2019 04:57 AM

    Damien Elmes's Avatar

    You don't appear to have synced since May. If you allow your account to expire, it will not affect the cards on your device. Please see

    AnkiWeb account removal

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