timezone-related problem

Alex's Avatar


02 Mar, 2013 08:04 PM

Hi colleagues!
When I start Anki under Windows I get the message that my computer clock is set incorrectly (see the message in the attached file). In fact, my clock is perfectly correct. I am not sure, but the problem could be in that our (Russian) government recently decided to keep the country in daylight saving (summer) time throughout the whole year, but Windows doesn't aware about it. Clicking OK button closes the program completely. I even don't need the sync function, so I am wondering if it is possible to disable this time check at the startup?

Thank you.

  1. 1 Posted by Soren Bjornstad on 02 Mar, 2013 08:45 PM

    Soren Bjornstad's Avatar

    You can fix the problem by setting your timezone to something with the same UTC offset as the time you are actually in (without the DST change).

  2. 2 Posted by Anna on 03 Mar, 2013 07:05 AM

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    I have this same issue and there isn't any daylight savings time or the like going on. I even tried setting my computer to a different time zone and that didn't fix the problem. I just downloaded the program a few days ago and haven't gotten to use it... And I have 2 exams on Monday. Could someone please help with this? Thank you.

  3. 3 Posted by Soren Bjornstad on 03 Mar, 2013 11:56 AM

    Soren Bjornstad's Avatar

    The time zone is basically the only reason you can get this problem. Please look up your UTC offset and double-check that you have chosen a time zone that matches it. Also, if the actual time displayed is incorrect, synchronize your time with an Internet server through your operating system's time settings.

  4. Support Staff 4 Posted by Damien Elmes on 03 Mar, 2013 12:31 PM

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  5. 5 Posted by Alex on 03 Mar, 2013 06:03 PM

    Alex's Avatar

    In fact, the issue may be solved by the suggested method (I did, now everything is OK). But from the point of view of usability it is a little bit strange to prevent an user from use the entire program just because one of its features (the secondary, non-critical one) cannot be used. I am first-time user, I do not have plans to use Anki on another computer (I even didn't hear about this feature), but I am not able to use the entire program just because my clock is a little bit wrong.

  6. 6 Posted by Soren Bjornstad on 03 Mar, 2013 06:31 PM

    Soren Bjornstad's Avatar

    The issue is that if your clock is wrong, your reviews are very likely to
    come up at the wrong time, which kind of ruins the whole point of Anki.

  7. Damien Elmes closed this discussion on 04 Mar, 2013 06:23 AM.

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