Sub decks disappearing

Mina Naguib's Avatar

Mina Naguib

08 Mar, 2013 11:30 PM

Hi,

I recently had need to utilise the us decks feature. I set this up ready for use last night. Upon opening Anki, not only had they had all disappeared, but my original main deck (over 6000 individually written cards) had switched into the default deck. Can please clarify how to get round this, without any risk to my main deck!

Also, are subdecks fully functional on the iPad app?

Many thanks

  1. 1 Posted by Soren Bjornstad on 09 Mar, 2013 01:10 AM

    Soren Bjornstad's Avatar

    I have never heard of this happening, so I am not sure what happened. Please try restoring from a backup and doing it again.

    Subdecks work correctly on all platforms.

  2. 2 Posted by Mina Naguib on 09 Mar, 2013 12:13 PM

    Mina Naguib's Avatar

    I've since done some study. Would I lose anything bŷ trying to re-set up my subdecks again without restoring from a backup (and so losing my reviews)?

    Many thanks.

  3. 3 Posted by Soren Bjornstad on 09 Mar, 2013 04:48 PM

    Soren Bjornstad's Avatar

    No, if you'd rather do that, that should work fine as well.

  4. 4 Posted by Mina Naguib on 09 Mar, 2013 09:09 PM

    Mina Naguib's Avatar

    Cool. Thanks. It seems to be working now.

    I can only assume it was a syncing error that made it happen.

    Anyway, thanks!

  5. 5 Posted by Soren Bjornstad on 10 Mar, 2013 03:46 AM

    Soren Bjornstad's Avatar

    Please let us know if it keeps happening for some reason.

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