syncing

Bill Johnston's Avatar

Bill Johnston

15 May, 2013 01:25 PM

I get this message on both computer and ipad:

"Your decks here and on AnkiWeb differ in such a way that they can't be merged together, so it's necessary to overwrite the decks on one side with the decks from the other.

Do you want to upload the decks from here, or download the decks from AnkiWeb?"

I have directed "download from ANKI "on both computer and ipad.

I still get this message and it is not syncing properly.

Help?

  1. Support Staff 1 Posted by Damien Elmes on 15 May, 2013 02:34 PM

    Damien Elmes's Avatar

    This error can also be caused when your database is in an inconsistent state. Please use Tools>Maintenance>Check Database on your computer, then Tools>Maintenance>Full Sync to upload, then download on your phone, which should fix the issue. The coming release will improve the error message to make this clearer.

  2. Soren Bjornstad closed this discussion on 03 Jun, 2013 01:01 AM.

Comments are currently closed for this discussion. You can start a new one.

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