Anki will not start

Jean Fortier's Avatar

Jean Fortier

14 May, 2013 11:13 AM

I installed Anki but it will not start.
I restarted my computer, still will not start

Any Ideas why?

  1. Support Staff 1 Posted by Damien Elmes on 14 May, 2013 11:50 AM

    Damien Elmes's Avatar

    Does it start if you rename Documents/Anki to a different folder? If not, please try try the latest beta version: https://anki.tenderapp.com/discussions/beta-testing

  2. 2 Posted by Soren Bjornstad on 14 May, 2013 11:50 AM

    Soren Bjornstad's Avatar
  3. 3 Posted by Jean Fortier on 14 May, 2013 12:25 PM

    Jean Fortier's Avatar

    I have tried everything mentioned in a previous discussion "new version not opening on windows 7"

    I just uninstalled previous version and installed beta-testing version qt5-test.exe and the window opened.

    Thank you

  4. 4 Posted by Jean Fortier on 15 May, 2013 10:55 AM

    Jean Fortier's Avatar

    Problem was solved when I used version qt5-test.exe. Folder "anki" and its sub-folders were created.
    Thank you
    Jean Fortier
     
    From: [email blocked]
    To: [email blocked]
    Date: Tue, 14 May 2013 07:50:57 -0400
    Subject: Re: Anki will not start [Anki (Computer Version) #1041]

  5. Support Staff 5 Posted by Damien Elmes on 15 May, 2013 02:33 PM

    Damien Elmes's Avatar

    Thanks, glad to hear it's working now!

  6. Damien Elmes closed this discussion on 15 May, 2013 02:33 PM.

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