syncing failed
To whom it may concerns,
It was normal a few days ago, but today the app asks me to log in with my e-mail on the website, and I did accordingly, but still it failed to sync, and I cannot use it on my computer, either. can someone help me with this?thanks!
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Support Staff 1 Posted by Damien Elmes on 16 Mar, 2020 09:10 AM
I can see you have confirmed your account, are you still having trouble?
2 Posted by kitten-吴博 on 16 Mar, 2020 09:11 AM
3 Posted by kitten-吴博 on 18 Mar, 2020 11:52 AM
Thank you for your kind reply. I think it was the problem of the internet. Now it's available.
At 2020-03-16 17:10:56, "Damien Elmes" <[email blocked]> wrote:
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4 Posted by kitten-吴博 on 18 Mar, 2020 11:53 AM
5 Posted by kitten-吴博 on 03 Jan, 2021 03:01 AM
Hi, Happy new year!
I am an Ankidroid user. I have some promblem in using this app on my computer and I have asked for your help before, so maybe you are an anki engineer and again I need your help. I download the 2.1.15 version on my computer. I can choose the interface language, but then there is nothing. Other versions also don't work. Could you please help me with this? Thank you.