or Create a profile
14 Feb, 2020 04:48 PM
An error occurred. Please start Anki while holding down the shift key, which will temporarily disable the add-ons you have installed.
If the issue only occurs when add-ons are enabled, please use the Tools>Add-ons menu item to disable some add-ons and restart Anki, repeating until you discover the add-on that is causing the problem.
When you've discovered the add-on that is causing the problem, please report the issue on the add-ons section of our support site.
Anki 2.1.19 (3c8690ae) Python 3.8.1 Qt 5.9.7 PyQt 5.13.2
Platform: Mac 10.10.5
Flags: frz=True ao=True sv=1
Add-ons possibly involved: AwesomeTTS for Anki 21 updated
Traceback (most recent call last):
File "aqt/webview.py", line 28, in cmd
File "aqt/webview.py", line 94, in _onCmd
File "aqt/webview.py", line 407, in _onBridgeCmd
File "aqt/editor.py", line 374, in onBridgeCmd
File "/Users/Emily/Library/Application Support/Anki2/addons21/427598962/awesometts/gui/common.py", line 121, in _show
self._instance = self._target.constructor(
File "/Users/Emily/Library/Application Support/Anki2/addons21/427598962/awesometts/gui/generator.py", line 669, in __init__
File "/Users/Emily/Library/Application Support/Anki2/addons21/427598962/awesometts/gui/base.py", line 246, in __init__
super(ServiceDialog, self).__init__(*args, **kwargs)
File "/Users/Emily/Library/Application Support/Anki2/addons21/427598962/awesometts/gui/base.py", line 76, in __init__
RuntimeError: wrapped C/C++ object of type AddCards has been deleted
Formatting help /
(switch to plain text)
(switch to Markdown)
You can attach files up to 10MB
If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.
A conversation has been started with the Anki staff to resolve this discussion.
This discussion is private.
Only you and Anki support staff can see and reply to it.
This discussion is public. Everyone can see and reply to it.
You can use Command ⌘ instead of Control ^ on Mac
Powered by Tender™.